These terms govern use of askrelay.io, the informational website for Relay. By using this website, you agree to these terms. If you do not agree, please stop using it. Questions can be sent to info@askrelay.io.
About Relay
Relay is developing commerce infrastructure for AI assistants and agents. The website and documentation describe planned features and integration targets. References to Muse, Grok Bot, MCP capabilities, product discovery and merchant integrations are not a promise of current availability, platform approval or endorsement.
No installation endpoint, merchant coverage or launch date is guaranteed by this website. Additional terms may apply when a service or integration becomes available.
Using the website
You may use this website for lawful informational and business purposes. Do not interfere with its operation, attempt unauthorized access, distribute malicious code, misrepresent your identity, or use its content to violate the rights of others.
Product information and merchant transactions
Any shopping requests on this website are illustrative examples, not live results or offers. If Relay returns product information in a future integration, product descriptions, prices, availability, delivery estimates and merchant terms may change. Check the merchant’s listing and checkout for the final details before purchasing.
Purchases are completed with the relevant retailer or marketplace. That merchant is responsible for its products, payment processing, fulfillment, warranties, returns and refunds under its own terms and applicable law.
Agent-assisted purchasing
A third-party AI assistant may, at the user's direction, use information provided by Relay to continue a purchase.
Depending on the capabilities of the assistant and merchant, this may include:
- Opening a merchant website
- Selecting a product or variant
- Creating or updating a cart
- Beginning checkout
- Entering information supplied or authorized by the user
- Continuing a checkout session
- Completing steps required by the merchant
Some commerce platforms may support agent-compatible cart or checkout protocols that allow the assistant to continue the transaction without relying exclusively on traditional website navigation.
Relay provides commerce discovery, product resolution, attribution, and purchase-handoff information.
Unless expressly stated otherwise, Relay does not process the user's payment credentials and is not the merchant of record.
The user's interaction with the AI assistant and merchant remains subject to their respective terms, approval requirements, security controls, and privacy practices.
Promoted placements
Relay's organic relevance ranking is designed around the usefulness of a product or offer to the user's request.
Some commerce sources may make sponsored or promoted placements available.
If Relay surfaces a paid or promoted placement, Relay will seek to identify it separately from organic results.
The availability of a commercial relationship does not guarantee that a product will appear in organic search results.
Affiliate relationships
When Relay routes or hands off a user or AI assistant to a participating merchant, commerce platform, or marketplace and a qualifying purchase is completed, Relay may receive a commission or referral fee. Affiliate compensation does not determine Relay's organic relevance ranking. Read the Affiliate Disclosure for more information.
Third-party services and trademarks
Third-party websites and services operate under their own terms. Relay does not control them. References to a company, platform or trademark do not imply a partnership, approval or endorsement unless expressly stated.
Muse and Grok Bot names and brand assets belong to their respective owners. Relay’s original website content and branding are protected by applicable intellectual property laws. You may link to this website and use its information as permitted by law. Do not represent Relay’s content or branding as your own.
Availability and accuracy
We aim to keep the website useful and accurate, but information may be incomplete or become outdated. The website is provided on an “as is” and “as available” basis. To the extent permitted by law, Relay does not make warranties of uninterrupted availability, error-free operation or fitness for a particular purpose.
Liability
To the extent permitted by applicable law, Relay is not responsible for indirect or consequential losses arising from use of this informational website or third-party services. Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, or removes mandatory consumer rights.
Privacy
The Privacy Policy explains how information is handled through the website and our contact channel, along with Relay’s intended approach to future commerce integrations.
Changes and contact
We may update this website and these terms as Relay develops. Updated terms will appear here with their effective date. Applicable law may require additional notice for certain changes.
For questions about these terms, email info@askrelay.io.